BSB20115

Certificate II in Business

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Fast Facts

Set yourself up to excel in business

Are you new to the workforce?

Keen to kick-start your career in Business?

Get the best start in your business career by undertaking this nationally recognised business course. This qualification has been designed to equip you with the skills and knowledge needed to excel in a business environment.

Throughout the course you’ll learn skills in customer service, information management, communication, business technology and WHS processes. This is all about getting the foundations right and setting you up for success in business, for years to come.

Why Bother?

  • 100% online. Study when and how you want
  • Gain the foundation skills needed to embark on a career in a Business
  • Support from highly qualified Trainers, who know Business inside and out.
  • Ongoing study support and goal accountability
  • Pave your way with a nationally recognised qualification for greater career opportunities

Job Prospects

Administration Assistant
Receptionist
Personal Assistant

Study Mode

Self-paced online learning.

Next Intake

Enrol anytime

Subjects

12

Want more info?

Discover what it’s like to study Business.

GET COURSE GUIDE

From the day of signing up to submitting my last unit, the whole FTA team kept in touch and checked in with me often. The support I received was fantastic.”

Student Q&A: Ashleigh Morrison
Read the full testimonial

Course Flyer

An in-depth look at the course, to download your own copy, click ‘get course guide’ above.

Course Structure

What you’ll learn

This course provides the skills and knowledge to confidently start your career in an administrative or entry-level business role.  It is ideal if you are entering the workforce or looking to develop your foundation skills.

Ways to study

Online

Online learning has never been more social! Each student gets a dedicated Learning Engagement Officer who’s there to help you set and follow through on your goals.

Recognition of Prior Learning

Your experience adds up and you can use this to fast-track your qualification.  If you’ve got a tonne of industry experience this can be used to gain part or all of your qual.

Self-paced Learning

Work in your own time, when and how you want! You are in complete control of your goals and your study while, we will provide as much or as little support as you want, you call the shots.

To achieve this qualification, you must demonstrate competency in the 1 core and 11 elective units. Please refer below for the core units of competency and a sample of suggested electives:

Core Units

  • BSBWHS201 Contribute to health and safety of self and others

Suggested Electives

  • BSBCUS201 Deliver a service to customers
  • BSBIND201 Work effectively in a business environment
  • BSBINM201 Process and maintain workplace information
  • BSBINN201 Contribute to workplace innovation
  • BSBCMM201 Communicate in the workplace
  • BSBITU211 Produce digital text documents
  • BSBITU212 Create and use spreadsheets
  • BSBITU213 Use digital technologies to communicate remotely
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBWOR202 Organise and complete daily work activities
  • FNSACC311 Process financial transactions and extract interim reports

Ensuring your staff have the practical and technical skills in Business is critical to maximising the potential of your team. Our scope of Business qualifications provides foundation-level skills through to advanced and specialised skills in project management and business operations. Plus, with online learning being so accessible, you can ensure your workforce is skilled and competent in-line with your business goals.

  • Customised training plans that suit your timeline requirements
  • Our Trainers have worked in business, of all levels, their entire career. They are industry experts here to support the success of every student.
  • We are known for being responsive.
  • Administration Assistant
  • Office Administrator
  • Receptionist
  • Personal Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk

The course duration will vary depending on your experience, skills and chosen study mode. As a guide:

  • Between 12 – 24 months depending on your current experience and skills
  • Recognition of Prior Learning (RPL): 3-6 months- this term may be extended by Funding Criteria, amount of RPL awarded and subsequent Gap Training required  – eligibility criteria apply
  • Fee for service: 3-12 months subject to the amount of RPL awarded and subsequent Gap Training required

Your skills will be assessed through a mix of practical and theory tasks. Which is essentially showing us what you’ve learnt and how you do it.

Theory may be assessed Online. Practical Assessment will be conducted at your place of work or work site with fit for purpose facilities and equipment which are to be made available to your FTA trainer & Assessor for training and assessment purposes.

Let’s talk about the money

Ready to take the leap towards your nationally recognised qualification? View the range of funding options available to assist both students and employers in gaining valuable training.

Fee For Service

Fee For Service

Our flexible Fee For Service model accommodates individuals ready to start their qualification today while making ongoing, manageable payments.

Get started.

Step up and elevate yourself. We’re here to support you.

We celebrate all wins

Refreshing. We are the benchmark in education and training performance and we’re bloody good at it.

Learner Support

Our trainers have years of hands on experience in business, providing you with unparalleled access to first-hand industry knowledge throughout your course.

Limitless Learning

We believe that everyone should be able to learn in inspiring ways. That’s why we deliver training how you learn best plus, you get your own Learning Engagement Officer to support your progress through the course.

Recognised Qualifications

This business course is nationally recognised, so you can work anywhere in Australia with confidence.